Protect yourself from cyber-attack

Posted September 20th, 2017

Scammers are getting increasingly sophisticated in their attempts to get your money or personal details. Last week alone, DECU heard from multiple members about attempted cyber-hacks that ended up costing time and money.

Some valuable reminders:

Be alert to the fact that scams exist.
When dealing with uninvited contacts from people or businesses, whether it's over the phone, by mail, email, in person or on a social networking site, always consider the possibility that the approach may be a scam. Remember, if it looks too good to be true, it probably is.

Know who you're dealing with.
If you've only ever met someone online or are unsure of the legitimacy of a business, take some time to do a bit more research. Do a Google image search on photos or search the internet for others who may have had dealings with them.

Do not open suspicious texts, pop-up windows or emails.
If unsure, verify the identity of the contact through an independent source such as a phone book or online search. Don't use the contact details provided in the message sent to you.

Keep your personal details secure.
Put a lock on your mailbox and shred your bills and other important documents before throwing them out. Keep your passwords and pin numbers in a safe place. Be very careful about how much personal information you share on social media sites. Scammers can use your information and pictures to create a fake identity or to target you with a scam. Keep your mobile devices and computers secure. Always use password protection, don’t share access with others (including remotely), update security software and back up content. Protect your WiFi network with a password and avoid using public computers or WiFi hotspots to access online banking or provide personal information.

Choose your passwords carefully.
Choose passwords that would be difficult for others to guess and update them regularly. A strong password should include a mix of upper and lower case letters, numbers and symbols. Don’t use the same password for every account/profile, and don’t share your passwords with anyone. Review your privacy and security settings on social media. If you use social networking sites, such as Facebook, be careful who you connect with and learn how to use your privacy and security settings to ensure you stay safe.  If you recognize suspicious behavior, clicked on spam or have been scammed online, take steps to secure your account and be sure to report the conduct.

Beware of any requests for your details or money.

Never send money or give credit card details, online account details or copies of personal documents to anyone you don’t know or trust. Don't agree to transfer money or goods for someone else.

Be wary of unusual payment requests.
Scammers will often ask you to use an unusual payment method, including preloaded debit cards, gift cards, iTunes cards or other virtual currency. Be careful when shopping online. Beware of offers that seem too good to be true, and always use an online shopping service that you know and trust. Think twice before using virtual currencies - they do not have the same protections as other transaction methods, which means you can’t get your money back once you send it. Learn more about online shopping scams.  

At DECU, we care about the protection of our members.

Stay smart. Stay aware. Stay safe.