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If you need to talk to someone or get some information to us here are some alternatives to stopping by. Or, just click the chat/message icon down at the bottom of your screen!
Lobby Hours:
Our Dividend, Forsyth, and Southeast lobby locations are open to assist you.
Monday-Friday 9:00am to 4:30pm
Saturday - 8:00am to 12:00pm
Forsyth
Monday-Friday 9:00am to 4:30pm- CLOSED on Saturday
Paris
Monday-Friday 9:00am to 5:00pm Saturday 9:00am to 12:00pm
Drive-Up Hours:
Southeast & Edward Street
Monday-Friday 8:00am to 5:30pm
Saturday 8:00am to 1:00pm
Dividend
Monday-Friday 8:00am to 5:30pm
Saturday 8:00am to 12:00pm
Forsyth
Monday-Friday 9:00am to 5:00pm- CLOSED on Saturday
Paris
Monday-Friday 9:00 am to 5:00pm
Saturday 8:30am to 12:00pm
Contact Center Hours:
Monday-Friday 8:00am to 5:00pm
Saturday 8:00am to 12:00pm
Phone
(217) 875-2301
If Outside Decatur:
1 (800) 542-6474
Visa
Lost/Stolen Debit Card 866-820-1093
Lost/Stolen Credit Card 866-820-5894
Visa info (24 hrs) 1-800-VISA-911 or 1-800-847-2911
Falcon 1-888-918-7313
Falcon out of country 1-727-299-2449
For general inquires please fill out the contact form or use the chat icon.
decumortgage@decu.com (mortgage information and inquires)
Fax
Dividend 217-875-2793
Southeast 217-864-0280
Forsyth 217-872-8181
Edward Street 217-428-0776
Contact Center 217-872-4159
Accounting 217-872-8182
Mailing address
PO Box 2515
Decatur, IL62525