Contact Us
We Know You're Busy
If you need to talk to someone or get some information to us here are some different ways to stopping by or, just click the chat/message icon down at the bottom of your screen!
Temporary Closures:
The Southeast Branch Lobby will be closed on Tuesday, February 7th for construction. Drive up will remain open. Visit decu.com/locations for a list of other lobby locations or video bank with us from home at decu.com.
Lobby Hours:
Our Dividend, Forsyth, and Southeast lobby locations are open to assist you.
Monday-Friday 9:00am to 4:30pm Saturday - 8:00am to 12:00pm
Forsyth
Monday-Friday 9:00am to 4:30pm- CLOSED on Saturday
Paris
Monday-Friday 9:00am to 5:00pm Saturday 9:00am to 12:00pm
Drive-Up Hours:
Dividend, Southeast, & Edward Street
Monday-Friday 8:00am to 5:30pm Saturday 8:00am to 12:00pm
Forsyth
Monday-Friday 9:00am to 5:00pm- CLOSED on Saturday
Paris
Monday-Friday 9:00 am to 5:00pm Saturday 8:30am to 12:00pm
Phone
(217) 875-2301
If Outside Decatur:
1 (800) 542-6474
Visa
Lost/Stolen 1-800-449-7728
Visa info (24 hrs) 1-800-VISA-911 or 1-800-847-2911
Falcon 1-888-918-7313
Falcon out of country 1-727-299-2449
hr@decu.com (employment applications)
Fax
217-872-4159
Mailing Address
PO Box 2515
Decatur, IL 62525