Contact Us
We Know You're Busy
If you need to talk to someone or get some information to us here are some different ways to stopping by or, just click the chat/message icon down at the bottom of your screen!
Lobby Hours:
Southeast and Dividend: Monday - Friday 9:00am - 4:30pm | Saturday 9:00am - 12:00pm
Forsyth: Monday - Friday 9:00am - 4:30pm | CLOSED on Saturday
Paris: Monday-Friday 9:00am - 5:00pm | Saturday 9:00am - 12:00pm
Drive-Up Hours:
Southeast, Dividend, & Edward St: Monday-Friday 8:00am to 5:30pm | Saturday 8:00am to 12:00pm
Forsyth: Monday-Friday 9:00am to 5:00pm | CLOSED on Saturday
Paris: Monday-Friday 8:30am to 5:00pm | Saturday 8:30am to 12:00pm
Phone
(217) 875-2301
If Outside Decatur:
1 (800) 542-6474
Visa
Lost/Stolen Debit Card 866-820-1093
Lost/Stolen Credit Card 866-820-5894
Visa info (24 hrs) 1-800-VISA-911 or 1-800-847-2911
Falcon 1-888-918-7313
Falcon out of country 1-727-299-2449
For general inquires please complete the contact form below or use the chat icon.
decumortgage@decu.com (mortgage information and inquires)
hr@decu.com (employment applications)
Fax
217-872-4159
Mailing Address
PO Box 2515
Decatur, IL 62525