Mobile Wallet
What is a Token?
When you register your card in a mobile wallet the card number (PAN) is replaced with a safer randomly selected 16-digit number called a, Token. Your card number is not at risk when using a mobile wallet, only the token linked to your card is accessed.
What happens to my token if I report my card lost/stolen or need a replacement?The token is deactivated at the time the card is reported lost/stolen. Your new card will need to be enrolled in your mobile wallet of choice.
Google Pay:
How do I verify my Card in Google Pay?
There are two possible ways: you might see a small temporary charge on your account (-$0.24). This charge will be automatically removed within 24 hours. Then, DECU may also ask for a code. If you don't get a code, Contact Us!
Samsung Pay:
What are my User Authentication options in Samsung Pay?Every transaction is authenticated by your fingerprint, PIN or iris scan. If your phone is lost or stolen, you can remotely lock or erase your Samsung Pay account with Find My Mobile* How do I know if my phone is compatible with LG Pay?Visit their website for the full list! How many cards can I store in my wallet:You can add up 6 debit and credit cards. How do I know if my watch has this function?There are over 50 options to choose from! Garmin Pay is a great form of contactless payment. Learn more here. After the card is added, you can select the card on your watch when you make a payment.
*It is necessary to activate Find My Mobile for this feature in advance.
LG Pay:
Is a specific cell phone carrier required to use LG Pay?
No, if your compatible device has a wireless connection - either mobile data or Wi-Fi - you can use LG Pay on the device, regardless of carrier. However, how to install/find the LG Pay app on your phone might differ by carrier. Note: When you pay with LG Pay in-store, no wireless connection is required.Fitbit Pay:
Is my device compatible?
For more information, visit their website!Garmin: