The Basics of Video Banking
The Basics and Benefits of Video Banking
Video Banking is a feature that DECU offers to remotely receive financial help. We have a staff full of employees who are available to answer your questions on video banking.
How to get Started with Video Banking:
- Start by visiting https://www.decu.com/video-banking where you can read more about our video banking, or our home page https://www.decu.com/ where you can click the video icon in the top right corner.
- From the first website where we have information listed on video banking, you can scroll and click the website https://vb.decu.com/ where you will be taken to our video banking site. If you click the video icon, you will be directly taken to this site as well.
- From there you can start a video banking session, and someone will answer shortly to discuss any questions or issues you may have.
Video banking is great for those who are unable to leave the house or just don't feel like it. We also use this at our in person branches to help field any questions that may be more specific. So just know that our team is always prepared to answer any and all questions you may have via video banking.